News
You asked for it, and it’s finally here! If you haven’t noticed, there’s a new course available on the Developer Portal: Service Portal.
This course introduces core Service Portal concepts and currently focuses on leveraging baseline portal widgets and functionality. Topics include:
Service portal anatomy Creating new portals Portal pages Page layout Containers Widgets, and adding widgets to pages Setting widget options Responsive pages Page editor Portal branding And more!
In case you were not aware, there is a collection of Technical Best Practices that are published on the Developer Portal. This material is also available via navigation under the Learn > Documentation header in the top navigation. This is important information that needs to have a good home where it is accessible by developers at any time. We often have sessions covering this material at Knowledge (I co-presented on in 2014, for example) but it can be difficult to know where to access it on a daily basis.
Last week at Slack Frontiers, a big announcement was made about a new partnership between Slack and ServiceNow. Allan Leinwand (our CTO) joined April Underwood of Slack to discuss and demonstrate the upcoming prebuilt integration between the two services to be released in Kingston. The video is here and the ServiceNow announcement begins around 14:30. Allan also has a blog post discussing the partnership.
If you watch the video and/or read the announcement, you might be wondering exactly what this means for ServiceNow developers.
One of the ongoing pain points that ServiceNow developer run into is staying abreast on information about the various server side and client side APIs. It can take some thought to remember which API is occuring in the browser vs the server. That can be compounded even more by the complication of which server side APIs are global vs scoped, and then which version they were introduced or their scope access was altered.
